Waves

Quite some time back, BSNL – the largest telecom provider in India – started out with a small feature. The feature was to send the corresponding month’s telephone bill by email. They also started out with another feature where we can pay the bills online. Both of them working properly is out of question!

Since the last 2 months, I have been receiving a peculiar bill by email :-). The pending amount for the bill reads as “-1”.  Check the screenshot below of last month’s bill. I’m surprised by how such a blunder could be committed and no one checks it. The printed bill comes properly though.